F.A.Q.

Technical specifications

We have considered different shapes during the design stage of our product.

The benefits of square and rectangular containers are much higher compared to other dimensions. Possibilities for stacking and easy storage have been the key features we wanted to have in our easy-to-use products. Square and rectangular containers proved to be much more practical for storage as they use the space more efficiently.

We have had many requests for transparent containers. In order to keep the negative effect of light on food freshness to a minimum, different designs have been considered. In the end we opted for containers with a small transparent window. It is big enough to see the contents of the container, but small enough to prevent light from affecting the color and nutrition of its contents.

All the food compartments are made from BPA- and BPS-free plastic.

Yes, to prevent the seal from deteriorating the Vacuvita Home Base will have an extremely durable rubber seal strip.

The Vacuvita Home Base is designed to be used in specific territories and will be delivered as a one of a kind model. All clients will receive adapters suitable for their country or instructions on how to choose an adapter that would be most suited for use with the Home Base.

Send an email, written in English or Dutch, to: technical@vacuvita.com

Our small container has a volume of 1L(1.06 quart), medium – 2L(2.11 quart), large – 4L(1.06 gallon). Please consult our products page for more detailed information.

The containers fit in the dishwasher perfectly and are dishwasher-safe. This is also true for the vacuum hose. The Vacuvita Home Base itself contains electrical parts and therefore is not dishwasher-safe. We recommend cleaning the Vacuvita with a soft cloth and some non-aggressive soap.

Yes, the system comes with a power cord. The Home Base will need a 14v DC Power adapter which is included.

Not at the moment.

No, the system works with a low voltage and only uses a bit of energy when it is creating a vacuum. When the vacuum pressure is sufficient the system doesn’t use energy, except for the LED and the power adapter itself. At some points the pump will use some power to maintain the vacuum. When used correctly, the Vacuvita Home Base will actually save energy. The production of food requires quite a lot of energy and saving food will reduce your energy footprint.

The different blinking lights on your Homebase have different meanings. They usually indicate that there was an error when trying to create vacuum in the Homebase, a container or bag. Below is a list of the most common errors and how to resolve them. If the error code you are receiving is not listed, or if you experience difficulty resolving the error, please contact Vacuvita customer support for more information.

Lights blinking on Homebase

Product information

A vacuum bag is a plastic bag that is intended for single use. It can be used to store vacuum sealed food in the freezer or fridge and prevents freezer burn. You can remove the air from a vacuum bag by using the Vacuvita’s external vacuum function.

Each container has a small transparent window that allows you to see what is inside of it. Moreover, you can use a combination of different colors and sizes of containers to differentiate between the contents. On top of this, we’ve developed a smartphone app to keep track of what you’ve stored in which container.

The additional storage containers can be used for basically any kind of food that you want to store on medium- to long-term basis. They can be used as regular storage boxes on a shelf or within the fridge or freezer to save food which has to be cooled. Most foods can be vacuumized. Exceptions are soft cheeses, mushrooms, and garlic. Vegetables such as broccoli, cauliflower, cabbage and Brussel sprouts should first be dried and blanched. If you are unsure whether your food type can be stored inside the additional storage container, you can send an email to info@vacuvita.com and we will help you out. For an indication of improved expiration times, please consult this table.

No, the Vacuvita Home Base itself is not designed to be stored in the fridge or freezer because it contains electrical parts and has a power cord. Our external containers and vacuum bags will serve this purpose and can be conveniently used in the fridge or freezer.

Vacuvita vacuum storage containers will allow you to store vacuum-sealed food in the freezer, fridge or pantry. You can remove the air from the container by using the Home Base’s external vacuum function.

Food spoilage is mostly caused by microorganisms and a lot of those microorganisms need oxygen to live. By removing the oxygen we reduce the growth of certain microorganisms. The Vacuvita Home Base removes oxygen and prevents light (which is also a cause of growth for microorganisms) from affecting your food. When you store food in a vacuum and then in the freezer, you remove almost all the causes for food spoilage. The combination of the Vacuvita with the additional storage containers and bags is ideal for this.

The Vacuvita Home Base is an easy to use kitchen appliance that allows you to quickly store food in a vacuum. A video explaining all its features can be found here.

Ordering and delivery

There are two reasons for why you are unable to see your password reminder email in your inbox. It might have ended up in your spam folder, so be sure to check it just in case. Another reason for that might be that you simply do not have a customer account – if you have placed an order prior to April 1st 2014 a customer account was not created automatically. Please create a new account and email us at salessupport@vacuvita.comwith the details of your existing order and account(e.g. name and email), so we can link the two for you.

When a new account is created, the system does not automatically check for existing orders from customers with the same name or email address. If you would like to add your older orders to your account,send an email to salessupport@vacuvita.com with all of your details(order number, email, name) and we will link them for you. Please note that Indiegogo orders cannot be added to the accounts as those records are stored in a separate database that is not connected to the website.

Our system does not allow users to change their shipping address – changing it in your account does NOT affect the existing order. If you have moved and/or would like your order to be sent to a different address, please email us at salessupport@vacuvita.com at any time before delivery.

Due to high demand, shipping will take longer than what you are used to. You will be notified when the order has been shipped. If you have questions regarding the shipment, please contact info@vacuvita.com. Vacuvita is currently exclusively available at www.vacuvita.com and is not sold through other (retail) channels.

At the moment we offer shipping within the United States and Canada only.
**Notice that Canadian orders will be subjected to import tax

Send an email, written in English or Dutch, to: salessupport@vacuvita.com

We charge
$4.95 for orders under $150.-
Free Shipping for orders above a total of $100.-

Food storage information

The Homebase is best used for dry products, such as crackers, potato chips and cereals. It can easily store a loaf of bread, but the best way to keep the bread depends very much on the type of bread and the ingredients. For more information on storing bread, please see the “bread” section in the food storage database.

The Homebase is great for storing coffee beans, keeping them fresh for a very long time, without the loss of flavor.

We don’t recommend storing fruits or vegetables in vacuum that can be eaten with the peel on. It is recommended to prepare foods that (may have) come into contact with soil (for example by blanching or cooking them) prior to storing them in vacuum. Bananas should never be stored in vacuum.

Foods that need to be kept at low temperatures, such as peeled or sliced fruit, should be stored in in the fridge or freezer in a Vacuvita container or vacuum bag.

Do not place crisp, dry foods and humid products in the same Home Base. Moisture will migrate from the humid products to the dry ones and may cause them to turn soft or soggy.

Storing food in your Homebase

*Foods that need to be kept at low temperatures should be stored in the fridge or freezer in a Vacuvita container or vacuum bag. Always use proper food saving techniques to avoid food-borne illness.

** Do not allow water or liquids inside the Vacuvita Home Base.

For a list of more products and preservation times, please see the food storage database.

Like the vacuum bags, the Vacuvita containers are free from BPA and BPS and come in a variety of sizes.

The containers are freezer, refrigerator and microwave safe, so they are perfect for storing salads, soups, pre-cooked meals or leftovers to eat at a later time.

Just make sure to always remove the lid before placing the container inside the microwave. The containers are also great for marinating.

Marinating usually takes around 24 hours, but the Vacuvita system can bring it down to just 20 minutes! Vacuum helps to open up the pores of meat, fish and poultry, allowing the marinade to get absorbed more quickly.

Storing food in your Vacuum Container

* Some foods, such as tomatoes, saffron or pepper based soups and sauces may cause staining of the plastic surfaces. This is not a malfunction and has no effect on the operation of the containers.

For a list of more products and preservation times, please see the food storage database.

Vacuvita vacuum bags are BPA- and BPS-free and come in a variety of convenient sizes. The bags can be opened and resealed, so it’s very easy to use only one portion of the contents and store the rest away for a later time! Do not re-use the bags used for raw meats, fish or poultry.

Besides long-term storage, the bags are ideal for sous-vide cooking. This is a cooking technique that is based on the principle of slowly cooking your food under a vacuum in a temperature-controlled environment.

If you want to keep delicate products, such as potato chips and cereal, you can try one of the Vacuum Containers or the Homebase.

Storing food in your Vacuum Bags

* When vacuum packaging items with sharp edges (e.g. dried pasta or skewered products) in Vacuvita bags, protect the bag from punctures by wrapping items in soft cushioning material, such as a paper towel. You may want to use a Vacuvita container instead of a bag.

For a list of more products and preservation times, please see the food storage database.

How long a certain food type can be preserved depends very much on the type of food and ingredients. Below is an indication of what to expect from keeping your food under vacuum:

 

The website and manual include a list of some the most common types of food and our suggestions on where and how to store them. These are some general guidelines, it is difficult to predict how long foods will retain their quality because this also depends on the condition of the food on the day it was vacuumed packaged. Always use common sense when consuming preserved foods. For more tips and advice on food safety and preventing food-borne illnesses, visit www.foodsafety.gov.

Vacuum sealing fresh onions, garlic and/or mushrooms can lead to the growth of a species of bacteria that can cause botulism. Botulism is a very dangerous disease that can potentially be lethal, which is why we advise against storing these products in a vacuum when they are fresh. You can store cooked mushrooms, onions and garlic in Vacuvita bags or containers.

Soft cheeses can be a source of a species of bacteria called listeria that thrive under anaerobic conditions and can cause a possibly lethal infection called listeriosis. Due to this, soft cheeses should never be stored in a vacuum.

The vacuum packaging process extends the life of foods by removing most of the air from the sealed container, thereby reducing oxidation, which affects food’s quality and flavor. Removing air can also inhibit the growth of microorganisms, such as molds and bacteria.

Illness-causing bacteria can grow in perishable foods within two hours. But by refrigerating foods properly, you can help keep food safe. You can significantly reduce the growth of microorganisms at temperatures of 40°F (4°C) or below. Freezing at 0°F (-17°C) does not kill microorganisms, but stops them from growing. Therefore, the long term storage of perishable foods should be in the freezer or refrigerator.

It is also important to note that vacuum packaging is NOT a substitute for canning and it cannot reverse the deterioration of foods. It can only slow down the changes in quality.

Use separate containers or vacuum bags for produce and for meat, poultry, seafood, and eggs. Placing ready-to-eat food inside a container that has held raw meat, poultry, seafood, or eggs can spread bacteria and make you ill. Preventing cross-contamination is simple. Use one container or vacuum bag for fresh produce and one for raw meat, poultry, or seafood. Before using them again, thoroughly wash containers and utensils that have been used to hold raw meat, poultry, seafood, or eggs.

Vacuum bags are not intended to be cleaned after being used for raw meats, poultry or seafood.

There are two sections dedicated to particular types of food, with some extra information: bread and fresh produce. They can be found after the food storage chart.

You probably enjoy bread several times a week, if not a few times a day! But when you make your own bread or buy a loaf at the store, you might not get to all of it right away and the remainder of the loaf can go stale. Storing your bread in the Vacuvita Homebase can solve that issue for you, but not every type of bread will store as well as another.

Storing crisp, dry foods and humid products in the same Home Base or container causes the dry products to go soggy and the moist products to turn dry. Fresh baked bread is actually both: a crispy crust, and a soft, moist interior. We recommend that you leave the bread in a paper or plastic bag inside the Homebase. That way it is protected from the outside air and atmosphere, but does not suffer from the moisture migration.

The quality of your bread and ingredients also strongly affect the storage time. Some store bought breads have preservatives in them, so they are likely to keep longer than home baked or artisanal breads that don’t.

Because the air is sucked out of the Homebase, bags or containers, the relative humidity inside is much higher. This means that sometimes when you open the Homebase, it feels warm in there, while it is actually not warmer, but more humid than the room the Homebase is standing in. Some baked goods are very sensitive to high humidity and might even spoil faster. Keeping the bread inside a bag will resolve that as well.

Out of all food types, fresh produce is the fastest to spoil, but the best to store as well. There are just a few things to consider, as vacuum storage of fresh, unprepared fruits and vegetables may lead to undesirable results. Vacuum sealing food in specially designed plastic bags or containers before storing them in the fridge or the pantry can increase their shelf life dramatically. But, in reality, a badly prepared vacuum package is no better than a normal package. In fact, you could be inviting more problems than solving a few if you are not careful.

Storing produce under vacuum, but not in the fridge or freezer, is only a good idea when you are sure that they are perfectly washed and clean and dry. It’s alright to keep them in the fridge or on a shelve if you plan to consume them within a couple of days.

A serious concern is the presence and slow growth of anaerobic bacteria in these foods when they are vacuum sealed and stored without prior preparations. These bacteria can be found in the soil and therefore be transferred on to fruits and vegetables. When these same veggies are vacuum sealed, it only allows more room for these bacteria to grow and flourish.

Unlike other produce, fresh cruciferous vegetables emit gasses when they’re stored, which means if they’re kept in an airtight package, they will cause the plastic bags to expand. This introduction of unwanted gasses will cause your food to go bad quickly, so experts recommend boiling vegetables – or blanching – for a set amount of time before transferring them to a vacuum sealer bag. This process impedes the enzymes in the vegetables, which prevents food from discoloring or producing unwanted gasses.

What Counts as Cruciferous?

This type of vegetable is generally marked by florets or bulbs. The most common cruciferous vegetables include the following:

• Broccoli
• Brussels sprouts
• Cabbage
• Cauliflower
• Kale
• Radishes
• Turnips

Food storage table

* The storage time for cooked meals / leftover depends strongly on the type of meal and ingredients used. The times shown above are an indication. Always use common sense and proper methods for preventing food borne illness.

Contact

Yes. You can always send us an email at info@vacuvita.com. We have a small team so please excuse us if it takes a while for us to respond.

Category: Contact

Due to our compact organisation, we prefer to contact our clients primarily through digital means of communication. We kindly ask you to send your comments/questions via e-mail or our comments page. Our email address is salessupport@vacuvita.com

Category: Contact

Of course! You can send a letter to:

Vacuvita B.V.
Laan van Oversteen 10,
2289 CX,
Rijswijk, The Netherlands

Registration number: 64336956

Category: Contact
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